This is the other class that I usually teach at Pennsic, and that I've also taught at Atlantian University and at Voyages of Discovery. It was born of people asking me "why doesn't the curator ever email me back?" and statements like "I never find what I need at a museum."
My mother is a curator, and a PhD of American Art History - I was raised in museums and know some cities only enough to get to the museum. It disheartened me to hear people not finding what they're looking for, and discounting this treasure chest of information. So, I wrote a class!
The outline, available here, details some of what you'll need to keep in mind when you're in search of information from the works and documents available there, and also when you're trying to contact an employee of the museum for information. Curators are some of the most knowledgeable people - and, sadly, sometimes the hardest to reach. However, the Education Department exists with the sole purpose of answering questions, arranging lectures, and helping groups learn more about their collections - they're your best first step.
Let me know if you have any questions!
Yours in Service,